“I wanted to give a big shout out and thank you to Josh! We were trying to figure out why our gas use was so high with MUD. MUD was puzzled and suggested we check with HVAC. Josh went above and beyond to help us diagnose the issue with our A/C units and thermostats. Of course this all started on a Friday and Josh stayed in contact over a weekend to help us figure out what was happening with our units. He was able to solve a tricky problem and do the repairs on Monday. He was very careful not to try costly quick fixes. He really worked to find the actual issue for a repair. We have been long time customers of Ideal Heating and Air because of the wonderful, hardworking, conscientious people who really care about their customers. Thank you Josh and the team at Ideal!!”
– Gretchen R.