“This was our first time using Ideal Heating and Air Conditioning. My husband and I were very impressed with Reese, who came out to perform maintenance and cleaning of our gas furnace. He explained everything he was doing, and was very adept and skilled in his work. He did a very thorough job of cleaning the furnace and explaining to us some options for optimizing our heating efficiency. We look forward to working with Ideal in the future.”
“Reece came on time, answered my questions. So polite and professional. Really knowledgeable and quick. Just a great experience. Thank you!”
“This was a scheduled Silver A/C maintenance visit. I mentioned to Josh that the furnace made an abnormal noise during initial startup. Josh told me he couldn't identify the noise. Upon a second attempt, the noise was apparent. Josh informed me of the needed repair and acted immediately to correct the situation. He returned with the warranted part and installed it. To date, the repair has had no issues.
Josh was professional and genuinely concerned with my complaint. He demonstrated a genuine desire to correct the issue.”
“Corwin and Reese came to do the routine maintenance on our geothermal units today. They throughly went thru our 2 Bosch units. Ideal did the installation for us and we have a maintenance program with them. We have been very pleased with Ideal, their customer service is outstanding, the units work great.”
“Josh was great to work with. He was trustworthy, communicative, and his quality of work was great. He knew what he was doing, and exceeded expectations with information.”
“It was cold, and the furnace stopped working. Josh came On Valentine’s Day and got us going. He was very nice to work with and very kind. I couldn’t be happier with their quick service.”
“We had 2 other companies try to fix our geo thermal system with “bandade” fixes for the last couple of years. I reached out to Ideal Heating and they were able to schedule a service call within 24 hrs. One tech arrived and started looking things over. I love this next part—he let me know that he realized the geothermal system was not his expertise and he called his work partner for help. When Josh arrived, he looked things over, tried several things and eventually called his boss for help as well. Our system is approximately 15yrs old. They were able to find new replacement parts that would work on our system. Now it works like a charm. They did have to make a minor adjustment later. All is great! Everyone from the scheduler to the repair guys were honest, straight forward and really cared about doing a great job. Sorry for the long review!”
“Great experience with this company and technician. I was able to get an appointment quickly. Jacob arrived on time, diagnosed and corrected the problem quickly. He was courteous, friendly, and efficient. He gave me information on my system and how to keep it running effectively. He personally delivered filetrs I ordered. He was a joy to work with and if I need any assistance in the future I will definitely be calling this company!”
“Trevor and Sophie were both fantastic to work with. Sophie was friendly and informative while setting up the appointment and after the appointment was complete. Trevor was friendly and informative. He showed me exactly what he was finding so I understood what was wrong with my unit. Great team to work with!”